Request a Quote
Legal Effective August 2026

Privacy policy

How Veco Electro Works collects, uses, and protects your personal data — in plain language and in line with applicable data protection law.

Who we are

Veco Electro Works (“Veco”, “we”, “us”) is an industrial engineering company based in Lahore, Pakistan. We design and manufacture control panels, industrial automation systems, and security access equipment for clients worldwide. This policy explains how we handle personal data collected through this website.

Data controller: Veco Electro Works, Al-Habib Park, Daroghewala, Lahore 54000.

What we collect

We only collect personal data that you actively give us, plus the minimum technical data necessary to operate the website.

  • Contact form submissions — your name, email address, reason for contacting us, subject line, and message body when you send us an enquiry.
  • Technical data — IP address, browser type, referring page, and timestamps. Used for security, fraud prevention, and aggregate site analytics.
  • Cookies — small files stored in your browser. See our Cookie Policy for the complete breakdown.

We do not collect special-category data (race, religion, health, political views, etc.) and we do not knowingly collect data from anyone under 16 years of age.

Why we collect it

  • To respond to your enquiry and provide a quote.
  • To send you transactional emails relating to a project or enquiry you initiated.
  • To maintain the security and integrity of our website.
  • To understand, in aggregate, how visitors use the site so we can improve it.

We never sell personal data, and we do not use your data to send unsolicited marketing.

Where the GDPR or comparable data protection law applies, we rely on the following lawful bases:

  • Consent — for non-essential cookies and any optional marketing communications.
  • Legitimate interests — for responding to enquiries, ensuring site security, and basic aggregate analytics.
  • Contractual necessity — when processing data to deliver a quote or perform a contract you have entered into with us.
  • Legal obligation — where retention or disclosure is required by law.

Sharing & processors

We do not share your personal data with third parties for their own marketing purposes. We may share data with carefully selected processors who act on our instructions and under written contracts that meet GDPR Article 28 requirements:

  • Email infrastructure providers — to deliver transactional email.
  • Hosting provider — to operate the website and store databases.
  • Professional advisers (accountants, lawyers) — only where strictly necessary.

If we ever need to share data with a law enforcement authority, we will do so only when legally compelled.

Retention

We retain personal data only for as long as needed to fulfil the purpose it was collected for, plus any retention period required by law.

  • Contact form messages — up to 24 months from the last interaction, then deleted or anonymised.
  • Server logs — typically 30 to 90 days.
  • Cookie preferences — until you reset them or your browser clears local storage.

Your rights

Subject to applicable law, you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Rectify — ask us to correct inaccurate or incomplete data.
  • Erase — request deletion of your data where there is no overriding legal reason to keep it.
  • Restrict — ask us to limit how we process your data.
  • Object — object to processing based on legitimate interests.
  • Portability — receive your data in a structured, machine-readable format.
  • Withdraw consent — at any time, without affecting prior lawful processing.
  • Complain — lodge a complaint with your local supervisory authority.

To exercise any of these rights, email us at support@vecoelectroworks.com, or use the secure form below. We respond within 30 days.

Submit a data request

Enter the email address you used to contact us and choose what you want us to do. We'll email you a verification link that expires in 24 hours. Clicking the link confirms the request and triggers the action.

What would you like us to do?

Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction — including encrypted transport (HTTPS), access controls, regular backups, and least-privilege handling. No internet transmission is fully secure, but we work to keep risk to a minimum.

Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Last updated: August 1, 2026.